important information

find out more about our policies and other clarifications on how the hotel works.

There is no refund of the amount paid if the guest fails to show. In the event that the guest informs the hotel that they will not be able to arrive, at least 30 days prior to the check-in date, they will have the right to transfer the accommodation to another period, according to the availability of the hotel (on holidays, we request a minimum advance notice of 60 days). Failure to notify the contracted period with the minimum notice period informed above will result in the full loss of paid accommodation;

In case of departure before the previously agreed period, the full amount of all booked nights will be charged; the accommodation credit mentioned above will be valid for 2 years from the cancellation of the reservation made by the hotel, expiring without prior notice.

An additional 30% fee on the daily rate will be charged to accommodate an extra person in the bungalow, with a 50% fee for 2 extra persons. The accommodation of additional persons is subject to consultation and the capacity of each bungalow.

To confirm your reservation, we ask for an advance payment of the amount of the stay. The balance of the stay, as well as service charges and extras, can be paid at check-out with Visa and Mastercard credit cards, Bank transfers, or cash. We do not work with installments.

Check-in: 2 pm
Check-out: 12 noon
Front desk: 7 am to 9 pm
Breakfast: 7 am to 11 am
Restaurant: 12 pm to 5 pm and 6pm to 9pm
Bar: 12 noon to 10 pm

Arrival: Our check-in is from 2 pm. If you are arriving after the closing of our reception (9 pm), please let us know so that we can be ready to receive you at an alternative time. If your arrival is after the closing of our restaurant (9 pm), please let us know if you would like us to leave a meal ready for your arrival. If you are using our transfer service, please notify us immediately in case of a schedule change or flight delay/cancellation.

Departure: Our check-out is until 12 noon. If you need to leave before the opening of our reception (7 am), please inform us the day before your departure, and if you are using our shuttle service, please confirm your appointment with us one day in advance.

Breakfast is served in our restaurant from 7 am to 11 am.

Throughout the day, we work with a menu of snacks and appetizers for eating on the beach, as well as a full menu for dining in the restaurant.

Our restaurant is open from 12 pm to 5 pm and from 6 pm to 9 pm.

Half-board service includes breakfast and dinner (one à la carte dish per person). Drinks and desserts are charged separately.

We have a good selection of wines for your choice. A bar service is available until 10 pm.

Please let us know in advance if you have any food allergies or restrictions so that we can adapt our service as best as possible.

We can arrange a shuttle service from Maceió, Recife and neighboring cities. Please contact our team for more information.

To guarantee the privacy of our guests, the use of the hotel’s premises is allowed only for guests. Non-guest access to the premises will only be allowed with authorization from hotel management. We appreciate your cooperation!